CTCA Hospitals Receive Press Ganey Guardian of Excellence Awards

Cancer Treatment Centers of America® (CTCA) is pleased to announce that its hospitals located in Chicago, Ill., Atlanta, Ga., Phoenix, Az. and Tulsa, Okla. have been named 2016 Guardian of Excellence Award® winners by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience.
CTCA® hospitals in Atlanta (Southeastern) and Chicago (Midwestern) received the award for inpatient services, while its hospitals in Phoenix (Western) and Tulsa (Southwestern) were recognized for excellence in outpatient care. The Atlanta and Tulsa hospitals also received the Guardian of Excellence award in 2015. The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
“True to our mission, vision, values and commitment to the Mother Standard® of care, the Guardian of Excellence Award symbolizes the unyielding service excellence that our employees provide to our patients and caregivers every day,” said CTCA in Tulsa (Southwestern) President and CEO Jay Foley. “I am very proud of our team in Tulsa, as well as from across the CTCA organization for their dedication to those they serve.”
According to Foley, the award represents an important recognition from the industry’s leader in measuring, understanding and improving patient experience.
“We are proud to partner with CTCA,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, CTCA continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience.